Privacy Policy

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It is Roll Away Mobile Brake Repair’s policy to respect and protect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to [rollawaybrakes.com] (hereinafter referred to as “us,” “we,” or “Roll Away”). We are committed to safeguarding any personally identifiable information you choose to share with us through this website, and we want you to feel confident and informed about how your data is handled.

This Privacy Policy outlines what types of information may be collected, how we use that information to serve you better, and under what limited circumstances it may be shared with trusted third parties. Our policy is designed with your peace of mind in mind — because we understand how important it is to feel secure when using online services.

This Privacy Policy applies only to the information collected through our website and does not extend to any data collected offline or through other channels of communication.

Certain visitors to Roll Away’s website choose to engage with us in ways that require the collection of personally identifiable information. The type and amount of information we collect depends entirely on the nature of the interaction. For example, if a visitor requests a brake repair quote or schedules a mobile service, we may ask for their name, phone number, email address, vehicle details, or service location — solely for the purpose of providing timely and accurate service.

Some advertisements that appear on our website may be served by third-party advertising partners. These partners may use cookies — small data files placed on your device — to recognize your browser and gather information about your online activity over time and across different websites. This helps them show you ads that are more relevant to your interests.

While these cookies can improve your browsing experience by tailoring ads to your preferences, please note that this Privacy Policy only applies to Roll Away’s use of cookies. We do not control how third-party advertisers manage the data they collect, and their practices are governed by their own privacy policies.

The security of your personal information is something we take seriously. We use industry-standard practices to help protect the information you share with us. However, it’s important to understand that no method of transmission over the internet or method of electronic storage can ever be guaranteed to be 100% secure.

While we do our best to safeguard your data using reliable tools and security measures, we encourage you to share information online with care — just as we handle it with care on our end.

Like many websites, Roll Away collects certain non-personal information that web browsers typically share, such as your browser type, language preference, referring website, and the date and time of your visit. This type of information helps us better understand how people are using our website so we can continue to improve the experience for everyone.

Occasionally, we may analyze or share broad trends — for example, reporting how many visitors accessed a specific page over a given time period — but this information does not identify individual users.

In some cases, we may also collect data like Internet Protocol (IP) addresses, particularly for users who submit forms, leave reviews, or interact with login-based features. We treat this information with the same level of care and discretion as any other personally identifiable information, and only use or share it when necessary to protect our services or respond to legal obligations

Roll Away only shares personally identifiable information with employees, contractors, or trusted service partners who need access to that information in order to provide services on our behalf — such as scheduling, customer support, marketing, or website maintenance. These individuals and organizations are required to keep your information confidential and use it only for the purposes we’ve clearly outlined.

In some cases, these trusted partners may operate outside your home state or country. By using our website, you consent to the transfer of your information to them strictly for service-related purposes.

We do not sell or rent your personal information to anyone — ever.

Outside of our internal team and trusted partners, we only disclose personal information when required by law (such as in response to a subpoena or court order) or when we believe in good faith that it’s necessary to protect the rights, safety, or property of Roll Away, our customers, or the public.

If you’ve provided us with your email address, we may occasionally send you helpful updates — such as service announcements, seasonal promotions, or requests for feedback — but we aim to keep this communication minimal and respectful. You can opt out of these emails at any time.

If you contact us directly (for example, via email or a contact form), we may use your message to help clarify common questions or improve our customer service — but we’ll never share personal details in doing so.

We take all reasonable measures to protect your information from unauthorized access, misuse, alteration, or loss.